Cancellation
Cancellation entry, effective date, period-end behavior, grace period, and access after cancellation depend on approved Creem configuration and owner policy.
Refund and cancellation · draft pending review
Refund states must follow real payment events.
This page avoids promising guaranteed refunds, no-questions refunds, all-sales-final language, or cancellation behavior that has not been configured and tested.Refund review
Undelivered purchases, duplicate charges, and applicable legal rights should enter a real support channel. Eligibility, timing, full or partial refunds, and used-credit treatment remain pending.
Disputes
Disputes open an entitlement review. Credits or access may be revoked or restored only from trusted payment events and approved policy.
Ledger treatment
Refunds and disputes use reverse ledger events rather than silently overwriting balance or deleting payment history.